Contact registrar

Shares on the UK Register

Our UK share register is managed and administered by Equiniti. They should be able to help you with most questions you may have about your Prudential shares. You can contact them by telephoning 0871 384 2035 or by visiting their website below. Their address is:

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Tel: 0871 384 2035
Fax: 0871 384 2100
Textel: 0871 384 2255

Calls to 0871 numbers are charged at 8p per minute from a BT landline.
Other telephony providers' costs may vary.

You will find it useful to quote your shareholder reference number when contacting Equiniti. This will help them identify you correctly. You can find this number on your share certificate or proxy form or other documents you have been sent by Prudential regarding shareholder information.

Equiniti Shareview also contains useful information about your shareholding as well as some frequently asked questions. You can register with Shareview on the website to manage your portfolio of shares and to receive a range of other services connected with your shares. You will need your shareholder reference number to register and will then be sent a pin number to enable you to access further information.

Hong Kong Branch Register

The Company operates a branch register for Hong Kong shareholders. All enquiries regarding Hong Kong branch register accounts should be directed to Computershare Hong Kong Investor Services Limited. You can contact them as follows:

Computershare Hong Kong Investor Services Limited
17M Floor Hopewell Centre,
183 Queen's Road East
Wan Chai
Hong Kong
Tel: (852) 2862 8555
Email: hkinfo@computershare.com.hk

American Depositary Receipts (ADRs) Holders

Prudential's ordinary shares are listed on the New York Stock Exchange in the form of American Depositary Shares, evidenced by ADRs and traded under the symbol PUK. Each American Depository Receipt represents two ordinary shares.

Our ADR programme is managed and administered by JP Morgan Depositary Services, and they should be able to help you with most questions you may have about your Prudential ADRs.

If you own ADRs in a J.P. Morgan administered program, please contact:

General +1 800 990 1135
From outside the U.S.A. +1 651 453-2128
Global Invest Direct +1 800 428 4237

Regular Correspondence:
JPMorgan Chase & Co.
P.O. Box 64504
St. Paul, MN 55164-0504
jpmorgan.adr@wellsfargo.com

Useful information about your Prudential ADRs can be found at JP Morgan.

Prudential is subject to the reporting requirements of the Securities and Exchange Commission (SEC) in the US and accordingly files its Form 20F with the SEC. Download the latest Form 20F.

Irish Branch Register

Prudential also operates a branch register for our shareholders resident in Ireland. This branch register is managed and administered by Capita Registrars. They should be able to help you with most questions you may have about your Prudential shares. You can contact them by telephoning + 353 1 553 0050 or by visiting their website below. Their address is:

Capita Registrars (Ireland) Ltd
Unit 5
Manor Street Business Park
Manor Street
Dublin 7
Republic of Ireland
Tel: + 353 1 553 0050

Useful information about your shares as well as some frequently asked questions can be found at Capita Registrars.

Singapore shareholders

Shareholders resident in Singapore may hold Prudential shares in a Securities account with the Central Depository (Pte) Ltd, either directly or in a depository agency sub account. The Central Depository's contact details are:

4 Shenton Way
# 02.01
SGX Centre 2
Singapore
06 8807
Tel: +65 6535 7511